Frequently Asked Questions

What is Vujis?

Vujis is an AI-powered trade intelligence platform that helps exporters find verified global buyers — faster and more accurately than traditional tools. Instead of simply showing shipment records, Vujis turns raw information into actionable outreach lists, verified contacts, and AI-generated insights your team can use immediately.

What type of data do you provide?

We provide data on every physical product — if it’s moved across borders, we track it. Vujis covers all major HS code categories, including manufacturing, food, chemicals, textiles, metals, and FMCG.

Coverage varies by country, as availability depends on local customs transparency and reporting frequency. To check detailed coverage for your market, enquire here.

How can Vujis help my business grow?

Vujis enables exporters to identify verified importers who already buy similar products. You can:

• Discover new qualified buyers in seconds.
• See what each importer buys and how often.
• Access verified emails and phone numbers of decision-makers.
• Generate personalized cold emails with AI.

We replace months of manual prospecting with a single search.

What makes Vujis different from other platforms?

Most tools stop at shipment records. Vujis goes further with integrated AI features that help you find and contact real buyers — not just read about them.

• Decision Maker Emails & Phone Numbers: Find contact info of decision-makers.
• Deep Research Contact Finder: Manual verification for hard-to-find purchasing contacts.
• AI Email Generator: Personalized outreach in seconds.

All powered by the flexible and transparent Vujis Credit System.

How do credits work on Vujis?

Credits are used for premium actions such as unlocking verified contacts, running Deep Research, or generating AI insights.

• Each plan includes a monthly credit allowance that resets automatically.
• You can top up credits anytime from your dashboard.
• Unused credits roll over for up to one year before expiring.

See more details about credits here.

How often is your data updated?

Our database updates continuously. Major countries refresh weekly, while smaller markets update monthly or quarterly depending on the source.

Is this legal to use?

Yes. Vujis uses publicly available Bill of Lading information and processes it in compliance with relevant data regulations. Our enrichment and AI-verification layers are proprietary and 100% legal for B2B use.

How secure is the data with Vujis?

We apply enterprise-grade encryption, secure APIs, and restricted access protocols. Sensitive contact data follows GDPR and international privacy standards.

How does Vujis ensure data accuracy?

• Duplicate and outdated records are removed.
• Contacts are validated through domain and deliverability checks.
• Shipment information is cross-referenced with filings for precision.

How long does onboarding take?

Setup takes less than 30 minutes. The platform includes guided onboarding, video tutorials, and in-app assistance to help your team get productive instantly.

Can I integrate Vujis with my CRM or sales tools?

Yes — export CSVs or connect via API (available on custom plans). If you need help scoping an integration, we’ll assist during onboarding.

Do you offer support in multiple languages?

Yes — our support team assists in English, Turkish, Spanish, and Hindi, with more languages being added.

Can I see a sample before subscribing?

Yes — book a demo and we’ll show live information for your product and market, including real buyers, shipment volumes, and verified contacts.

What happens if my team exceeds plan limits?

Your account remains active. You can top up credits or upgrade instantly — no downtime, no disruption.

Do you offer custom plans for different teams or requirements?

Yes — we build tailored plans for teams with unique needs. Whether you require more users, specific country coverage, higher download volumes, or dedicated support, we’ll customize accordingly.

• Flexible multi-user access with role-based permissions.
• Adjustable monthly credit volumes to match team size and activity.
• Custom API integrations available on request.
• Book a quick call and we’ll build a plan that fits your workflow.

Why use trade intelligence like Vujis in the first place?

Because guessing markets is expensive. Vujis helps you see who’s buying what, where, and when — so you can target verified importers instead of chasing leads in the dark. It’s intelligence that actually sells.

What’s your refund policy?

Vujis subscriptions are non-refundable once activated. Because users gain immediate access to downloadable information and verified contact details, we can’t revoke or resell that access. You’ll retain full use of your account until the end of your billing term, and you can upgrade or customize your plan anytime.